Helpdesk
Technical assistance and troubleshooting are provided for eFaas, GEMS, and all other applications developed and managed by Maldives Digital Service. Services are accessible on official working days as below. eFaas Counter: Sunday to Thursday, 8:30 AM to 2:00 PM and Call Centre: Sunday to Thursday, 8:30 AM to 4:00 PM. Immediate support is provided for requests received via telephone, or reception. All queries received via email will be provided within one to five working days, with a target resolution time of seven working days.